How do I place an order?

How do I place an order?

You can place your order by adding your items to the basket within the product page that you want to purchase.  You can then complete your order by selecting Checkout at the top of the page and completing the details as requested.  

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    • How can I track my order?

      If you have signed up for an account: Simply visit My Account and from here you can track the status of any order. If you checked out as a Guest: You can quickly track the status of your order on the "Track My Order" page.  All you will need is your ...

    • Why has my order been cancelled?

      There are several reasons that your order may have been cancelled, if you have not received an email explaining why please first check your spam folder otherwise please contact our helpful Customer Support team who will be happy to help. Please ...

    • Can I change or cancel my order?

      Our customers want their orders fast.  So we have to process your orders even faster!  If your order has been shipped or started the process then we are super sorry that we will not be able to change or cancel your order.  You can check the status of ...

    • Can I change my delivery address after placing my order?

      PayPal Checkout Orders: No, we can only ship to the address provided to us by PayPal to ensure both the seller and the buyer have full protection eligibility. Credit / Debit card Orders Yes, you can request a change in address and your order will be ...

    • When will my order arrive?

      I am happy to say that most of our orders arrive within the timeframe stated on our delivery page.  However, if something has gone wrong then please contact our Customer Support team after you have read the below useful dates and tracking ...