Can I call you by telephone?

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• How do I contact customer services?

  Firstly, have a look at our FAQ's as the most common questions are answered here and there is no waiting around! If you still need to contact us then email our Customer Support team for help.  Just note that it might take the team 1-2 business ...

• Can I deliver to a different address to the one confirmed on my PayPal account?

  Unfortunately, we can only ship to the confirmed address that PayPal provide us through their Express Checkout.  This is to ensure that both the buyer and seller have full protection against fraud or lost and delayed parcels. If you need further ...

• My item is out of stock what can I do?

  If your order has not yet been dispatched, simply contact our support team, ensuring that you include your order ID and the desired changes and we will get this sorted for you.  

• An item I've purchased has reduced in price, can I have a refund for the difference in price?

  If the price of your order has dropped, before we have shipped your order, and we have not automatically reduced the price for you please contact our helpful Customer Support team who will be more than happy to help.  

• When will my order arrive?

  I am happy to say that most of our orders arrive within the timeframe stated on our delivery page.  However, if something has gone wrong then please contact our Customer Support team after you have read the below useful dates and tracking ...